Technical Support

Whether you need emergency advice on a chemical spill, toxicological or environmental data or help with an IT problem, Chem Alert support is always on call. Our experienced safety professionals, chemists, toxicologists, environmental scientists, industrial hygienists and IT professionals are a knowledgeable team – and as a Chem Alert client they’re part of your team.

Chemical and technical support is available to all Chem Alert clients Monday to Friday from 7am to 5pm [WST]. Chem Alert also provides a 24/7 emergency chemical advisory service.

Support is also available via our Client Log-in section in the form of a Support Forum, Frequently Asked Questions and other resources.

 

 

Chem Alert Services

Implementation
We prepare stock inventories, a storage location hierarchy and a complete site profile.

Chemical Safety Audits
We assess all chemical management processes you have in place and advise on any shortfalls in compliance.

MSDS Writing
Using our own in-house team of toxicologists, safety experts and scientists, we write and review MSDSs to quality assured standards using the 16-header GHS format.

Risk Assessments
We assess chemical exposure and the associated risks of tasks involving chemicals through user-friendly risk assessment processes to ensure legislative compliance and effective management.

Training
We ensure your staff have the skills and understanding necessary to comply with legislation and effectively manage the chemicals in your workplace with the Chem Alert system.

Technical Support
If you have a query, you can talk directly to one of our in-house toxicologists, chemists, environmental scientists, industrial hygienists, safety experts and IT specialists to get the timely answers you need.

Stationery
Chem Alert stationery has been specifically designed to enhance recognition of potential chemical hazards by providing colour-coded paper and labels to make chemical labeling easier.

If you are a current Chem Alert client, please log in for further information on Chem Alert services or contact us.